The Moheb Center of Preventive Medicine and Health Promotion and Padina Hotel (collectively, "The Center" or "We") are committed to protecting the privacy and confidentiality of all patients and guests. This policy explains the types of information collected, how it is used, and the measures taken to safeguard it, following international best practices for medical and hospitality data security.
The Center collects two types of information:
• Medical Data (Protected Health Information—PHI): This includes medical history, diagnostic reports, treatment plans, lab results, and information needed for medical visa applications. It is collected solely for diagnosis, treatment, and ongoing care.
• Hospitality & Personal Data: This includes personal identifiers (name, passport details, nationality), contact information, financial/billing data, dietary needs, reservation details, and accommodation preferences. This information is gathered to facilitate bookings, ensure a comfortable stay, and process payments.
• For Patient Care: The Moheb Center's medical team uses PHI to provide personalized health screenings, treatment, and preventive services.
• For Service Provision: Padina Hotel staff uses hospitality data to manage reservations, check-ins, billing, and personalize guest services.
• For Communication: The Center may use contact information to send appointment reminders, updates, and follow-up messages after stays.
The Center treats all data, especially PHI, with the highest level of confidentiality.
• Security Measures: The Center employs technical, physical, and administrative safeguards to protect data from unauthorized access, disclosure, alteration, or destruction.
• Non-Disclosure: Patient and guest information is not shared with third parties unless required for:
◦ Treatment: Sharing necessary data with consulting physicians within the Center.
◦ Billing: Sharing information with authorized third-party billing processors.
◦ Legal Obligation: Complying with mandatory judicial or governmental requests (e.g., medical visa processing).
• International Patients: Specific protocols are in place to ensure that medical records of foreign patients are transferred or accessed only with explicit, written consent from the patient.
Individuals have the right to:
• Access and Review: Request access to and review their personal and medical records.
• Request Amendment: Ask for corrections to be made to incomplete or inaccurate information.
• Opt-Out: Decline non-essential marketing or promotional communications.
The Center reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised "Effective Date."